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21+ only — valid government photo ID required at checkout and on delivery · Adult signature on every alcohol shipment · Curbside-style carrier handoff, no unattended drop-offs · Support: [email protected] · +1 212 555 0142
Spirit Forage brand mark Spirit Forage
AC CT0
Spirit Forage information

Contact

How to reach us

Support is handled by email and telephone. Email is best for anything involving an order number, a photograph or a document, because it keeps the whole conversation in one thread.

  • Email: [email protected]
  • Typical response time: within one business day, longer over weekends and public holidays.

What to include

For an order question, send the order number, the email address used at checkout and a short description of the issue. For a delivery problem, add photographs of the parcel and its contents before you throw any of it away. For a listing question, name the product and the figure you want confirmed, such as the ABV, the volume or the origin.

What we cannot do by email

We cannot take card details by email, chat or telephone, and we will never ask for them. We also cannot change a delivery address once a parcel is in transit, or waive the adult-signature requirement on any shipment.

Age and delivery questions

If a carrier has refused delivery because identification could not be produced, tell us the order number and we will explain the options, which usually means a fresh shipment once someone aged 21 or over can sign. The rules are set out in our age verification policy and shipping restrictions.

Operator information

This storefront trades as Spirit Forage.Registered business details and alcohol licence information are available on request from customer support. Until those details are published here, treat this page as the complete and only contact route for orders and support.

Responsible drinking

Alcohol is for adults only and is best enjoyed in moderation. If you or someone you know needs help with alcohol use, the SAMHSA National Helpline is available free of charge at 1-800-662-4357, 24 hours a day.

Contact

Use [email protected] for written support or call during business hours. This contact block is the same address used across every policy page on this store.