Privacy Policy
What this policy covers
This privacy policy describes the personal information Spirit Forage collects when you browse or order from this store, why we collect it, how long it stays with us, and the choices you have. It applies to this website and to any message you send to our support address.
Information we collect
- Order details. Name, delivery and billing addresses, email address, telephone number, and the contents of your order.
- Age confirmation. The date of birth you enter at checkout, which we retain as evidence that an order was placed by an adult.
- Payment data. We do not store full card numbers on this site. Payment is handled by the payment provider, which returns only a result and a reference to us.
- Technical data. IP address, browser type, device type, pages viewed and referring link, collected through cookies and server logs.
- Correspondence. The content of emails or messages you send us, kept so we can resolve the issue and refer back to it.
Why we use it
We process order and age data to perform the contract you enter when you buy, to meet alcohol licensing and tax record-keeping obligations, and to prevent orders being placed by or delivered to minors. Technical data is used to keep the store working, to remember your cart, and to understand in aggregate which pages are useful. Marketing email, where offered, is sent only with consent and can be withdrawn at any time.
Sharing
We share the minimum necessary with parties who help us fulfil an order: the payment processor, the delivery carrier, and the technology providers that host the store and send transactional email. Carriers receive your name, address and telephone number because an adult signature is required at handoff. We do not sell personal information, and we do not pass it to advertising networks for cross-site profiling.
Retention and security
Order and age records are kept for as long as tax and alcohol reporting rules require, then deleted or anonymised. Support correspondence is kept for a shorter period. Access to stored data is limited to staff who need it to process orders or answer questions, and connections to this site are encrypted. No system is perfect, so if you believe your data has been handled incorrectly, contact us and we will investigate.
Your choices
You may ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where no legal retention duty applies. You may also object to marketing messages. Send requests to the support address below. Depending on where you live, you may have additional rights under state privacy law, including the right not to be discriminated against for exercising them.
Children
This store sells alcohol and is not intended for anyone under 21. We do not knowingly collect information from minors. If you believe a minor has submitted information here, write to us and we will remove it.
Changes
If this policy changes, the revised text will appear on this page with a new effective date. Continued use of the store after a change means you accept the updated version.
Contact
Privacy questions and data requests: [email protected] or .Registered business details and alcohol licence information are available on request from customer support.